Technical change: New service for sending mails

In order to be able to send mails from the smapOne platform, such as mails with attached PDF-reports or even system mails, reliably and securely in the future, we are changing the mail service on October 25, 2020.

What does it mean in detail?


For most users of smapOne this should have no noticeable effects at all. Mails will continue to be sent reliably without interruption and will not change their appearance. 
 

Important: In a few cases, however, a restrictively configured company mail server may block the acceptance of mails from sending services that have not been explicitly activated. In these few cases the change could result in no more smapOne mails being received.

For these special cases it is necessary to activate the new service. The following information is helpful for the administration of the mail environment: 

 

 Mailjet (Alt)
 
FlowMailer (Neu)
 
Absender
 
               unverändert vom Postfach no-reply@smapone.com
 
Domain des Absenders
 
mailjet.com
 
flowmailer.net
 
Bounce Domain
 
            bnc3.smapone.com               bounce.smapone.com
 
IP-Adresse/DNS-Name des Absender Servers
 
o88.p26.mailjet.com
 
wird über einen Pool von Mailservern versendet, zum Beispiel mta-64-134.flowmailer.net
 
SPF/DKIM
 
SPF und DKIM gehen weiterhin zur korrekten Absenderkennung auf DNS Einstellung von smapone.com zurück

 

Any existing settings of mail filter and firewalls can be adjusted accordingly.

If you have any questions, please contact our support at support@smapone.com

 


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